HELP CATEGORY

Billing, Subscriptions and Membership

Get answers about plans, renewals, cancellations, failed payments, and membership billing policies.

Leia memberships renew automatically each billing cycle so you can keep uninterrupted access to member features. You can review your active plan and renewal date in your account billing settings.

Yes. You can upgrade, downgrade, or cancel your membership from your account settings at any time. Changes made before renewal apply to the next cycle unless otherwise noted in your plan details.

If a payment does not process, confirm your card details, billing address, and available funds, then try again. If the issue persists, open a support ticket and include the error message so our team can investigate quickly.

Refund requests are reviewed case-by-case based on timing, account activity, and applicable policy. Open a support ticket with your account email and charge details so we can review your request.